FreshBooks, One place for tracking and invoicing
December 14, 2017

FreshBooks, One place for tracking and invoicing

Nick Jakubowski | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with FreshBooks

We utilize FreshBooks across our entire team in all different departments. We originally used multiple tools to track time for employees, time spent on clients, and invoicing clients. With FreshBooks we are able to do all our tasks in one program. No longer do we need to jump around different tools to get these tasks done, all our tracking is in one place.
  • Building custom invoices for clients. Some white label products are very plain and don't allow for much customization. With FreshBooks we can build custom, well designed invoice templates for our clients.
  • Project time tracking. When working on multiple accounts we need to know how much time has been delegated to specific projects. Employees select which project they are working on and add in notes of what was done. We can see if too much or too little work has been done.
  • Employee time tracking. We work with many freelance and consultants and with FreshBooks we can monitor how much they have worked. Notes can also be added which helps us see what projects and specific things they did for the accounts.
  • The price. Although FreshBooks brings many features into one place there are cheaper, and even free, tools to get the same results.
  • Importing contacts. If you have quite a few client contacts get ready to manually import them into the program.
  • Invoicing clients have made getting payment faster and easier. Before we needed to create a new invoice, send it out, send reminders, and wait. Now payments are received quickly.
We previously used Wrike for project management and it worked fine. However, it did not have the invoicing or employee time tracking we were looking for. With FreshBooks it's all in one place, making it easier on our end.
Are you a project manager and need to monitor time spent on a project or time an employee spends on a project? FreshBooks allows for any employee to be able to track their time and how much time was spent on a project. This way no time is wasted or missed out on.

FreshBooks Feature Ratings

Accounts payable
7
Accounts receivable
8
Expense management
9
Time tracking
10
Regulations compliance
Not Rated
Pricing
8
Order entry
8
Credit card processing
Not Rated
Dashboards
10
Standard reports
9
API for custom integration
6
Plug-ins
6
Role-based user permissions
8