Overall Satisfaction with FreshBooks
We utilize FreshBooks across our entire team in all different departments. We originally used multiple tools to track time for employees, time spent on clients, and invoicing clients. With FreshBooks we are able to do all our tasks in one program. No longer do we need to jump around different tools to get these tasks done, all our tracking is in one place.
- Building custom invoices for clients. Some white label products are very plain and don't allow for much customization. With FreshBooks we can build custom, well designed invoice templates for our clients.
- Project time tracking. When working on multiple accounts we need to know how much time has been delegated to specific projects. Employees select which project they are working on and add in notes of what was done. We can see if too much or too little work has been done.
- Employee time tracking. We work with many freelance and consultants and with FreshBooks we can monitor how much they have worked. Notes can also be added which helps us see what projects and specific things they did for the accounts.
- The price. Although FreshBooks brings many features into one place there are cheaper, and even free, tools to get the same results.
- Importing contacts. If you have quite a few client contacts get ready to manually import them into the program.
- Invoicing clients have made getting payment faster and easier. Before we needed to create a new invoice, send it out, send reminders, and wait. Now payments are received quickly.