Advanced and efficient support program
July 16, 2021

Advanced and efficient support program

Maria Coelho | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Freshchat

Freshchat is a cloud-facilitated informing and commitment application
made to meet the fluctuating requirements of outreach groups both huge and
little. As per fulfilled clients, Freshchat brings the visiting experience to a
more customized level, and change discussions to both yours and your clients'
assumptions. The advanced application allows me to plan and convey context-oriented
messages, catch leads, and qualifying assets, and accumulate important client
knowledge straightforwardly from my clients or outsider frameworks.
  • Incorporates well with outsider applications and this upgrades its client interface.
  • The stage isn't exceptionally evaluated and this guarantees utilization across all associations. Client care is accessible and able to help all clients in solidly utilizing the stage.
  • It allows clients to collect client information and sort discussions for the motivations behind building reasonable assumptions from every conversation.
  • Freshchat has a method of uncovering our image through a lot of techniques.
  • It has been dependable and we have not had any issues in utilizing the stage in our association.
  • We utilize the venture adaptation of Freshchat and I [recently realized] that my association is charged per client, [rather than] a one-time yearly or month-to-month charge which permits us to have however many clients as [possible].
  • Customization is amazing.
  • Contextual engagement.
  • Advanced dashboard.
  • Freshchat incorporates with other informing and helps work area stages, including conspicuous suppliers like Zendesk, Slack, and Facebook Messenger.
  • Straightforward information investigation - Freshchat furnishes us with information measurements and examination in a streamlined and straightforward style, helpful for everybody to process, including individuals without an information investigation foundation.
  • It is a cost effective platform.

Do you think Freshdesk Messaging (Formerly Freshchat) delivers good value for the price?

Yes

Are you happy with Freshdesk Messaging (Formerly Freshchat)'s feature set?

Yes

Did Freshdesk Messaging (Formerly Freshchat) live up to sales and marketing promises?

Yes

Did implementation of Freshdesk Messaging (Formerly Freshchat) go as expected?

Yes

Would you buy Freshdesk Messaging (Formerly Freshchat) again?

Yes

Freshchat is a reasonable platform where you need to furnish your clients with various
stages for reaching your outreach group and giving every client to the right
specialist. It allows clients to aggregate client information and sort
discussions for the motivations behind building practical assumptions from
every conversation. Freshchat has a method of uncovering our image through a lot
of strategies.