Overall Satisfaction with Genesys Cloud CX
Cloud services make the integrations easier
- Cloud
- Chat
- Call Canter
- UC
- User /interface
- Pricing
- sip trunks
- ease of use
- licensing
Chat and email
Hadnt migrated yet looking too
Do you think Genesys Cloud CX delivers good value for the price?
Yes
Are you happy with Genesys Cloud CX's feature set?
No
Did Genesys Cloud CX live up to sales and marketing promises?
Yes
Did implementation of Genesys Cloud CX go as expected?
Yes
Would you buy Genesys Cloud CX again?
Yes