TrustRadius
A handy tool to quickly create online communities
https://www.trustradius.com/social-media-customer-serviceSprinklr Modern CareUnspecified7.633101
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August 17, 2018

A handy tool to quickly create online communities

Score 8 out of 101
Vetted Review
Verified User
Review Source

Overall Satisfaction with Get Satisfaction

Get Satisfaction is a handy tool that allows for easy creation of an online community. I evaluated the service to help create "brand ambassadors" to support referrals, but it's a helpful SEO tool.
  • Easy creation of online communities.
  • Support referrals by engaging current customers.
  • Creating cross-platform experience.
  • User-interface appears a bit dated and could use beautification.
  • Mobile functionality could improve.
  • No mobile app!
  • Optimization of resources: Ease of use and setup saves time.
  • Amplify and support referrals.
  • Improve consumer loyalty by engaging a satisfied customer base.
For consumer products or services that lend themselves to community engagement (food, electronics, game), Get Satisfaction is a very nifty tool.