Gist changed the game for our organization
July 03, 2019

Gist changed the game for our organization

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Gist

Currently, we are using it to automate our email campaigns and customer support tickets.

Pros

  • They have fantastic customer support.
  • A very knowledgeable and responsive team.
  • They simplify a lot of the technical stuff for a non-tech savvy person.

Cons

  • Things were a bit rough when we first jumped on, but Gist has come a long way since then.
  • We would love to see Site Messages, like in Active Campaign.
  • We're saving money every day since we switched.
Gist has live chat, which is missing in ActiveCampaign.
We love the shared inbox feature for providing customer support.

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