All in one Marketing, Sales and Support
Updated October 25, 2019

All in one Marketing, Sales and Support

Vitali Kosyrau | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Gist

Live chat, ticketing and knowledge base all in one. We use it on the website of the company to communicate with visitors and customers. Convenient chatbot to capture new leads. I really like the update of the product and its new chips: Live View, Message Sneak Peek, AutoCapture and Zoom integration. Many integrations with other services.

Pros

  • Email Marketing
  • Event Tracking
  • Chatbot

Cons

  • Need web hook for standard plan
  • Need UTM parameters tracking
  • Need email constructor
  • Easy to set up and easy to use
  • All-in-one product replaces many other products
  • Creating a knowledge base for customers on the subdomain of the company's website
  • Intercom and Drift
If you take the functions and capabilities of the product and add value, the benefit is obvious. We are pleased with this product.
This product is perfect for your site to communicate with visitors and customers of your company. Integrated email marketing is a very cool thing that keeps you in touch with your customers. A cool chatbot contributor that makes it easy to qualify new leads. Many integrations with other services.

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