Tech Vendor uses Gong
March 21, 2022

Tech Vendor uses Gong

Katherine DeNucci | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Gong

I use Gong to listen back to my recorded calls. It is nice not to have to take as detailed notes and actually listen to the customer talking. Also, I am able to listen back and learn what I can improve on as I am constantly striving to get better in my pitch or managing my accounts.
  • Taking notes
  • Allowing managers to comment on portions within the calls
  • Listening to other peers calls who I can learn from
  • The more calls I listen to the most those deals progress
Very easy to understand and pretty self explanatory.

Do you think Gong delivers good value for the price?

Yes

Are you happy with Gong's feature set?

Yes

Did Gong live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Gong go as expected?

I wasn't involved with the implementation phase

Would you buy Gong again?

Yes

  • Not taking
  • Prioritizing follow up items for calls
  • Allowing managers to comment on portions of the calls
  • Easily sharing calls with the clients via a link