Gong is Great
July 06, 2023

Gong is Great

Ezra Funkhouser | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Gong

I use Gong to keep detailed notes of my calls with clients. Gong allows me to focus on the conversation with my clients rather than focusing on taking detailed notes.
  • Transcription
  • Record
  • Heat Maps Insights
  • Pipeline Management
  • Auto Emails with recap
  • Saves me 5 hours a week
  • Increases close rate by having better notes
It is very user-friendly but needs improvement with pipeline mgmt
I feel the insights need work at the user level. However the emails with macro analysis are very helpful to understand macro trend
Gong is superior in transcription and recording

Do you think Gong delivers good value for the price?

Yes

Are you happy with Gong's feature set?

Yes

Did Gong live up to sales and marketing promises?

Yes

Did implementation of Gong go as expected?

I wasn't involved with the implementation phase

Would you buy Gong again?

Yes

Well suited for all my client conversations.