Gong is exceptional and a much needed resource in business
April 24, 2025
Gong is exceptional and a much needed resource in business
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Gong
Gong is used for recording and preserving calls with prospects and current customers. This allows for training, availability of the team to access snippets of conversations to improve processes and communications.
Pros
- Summarizes context in outlines of calls
- Measures insights accurately
- Allows for sharing and creating snippets
Cons
- Analyzing calls at a quicker pace
- Gong definitely creates time savings and less documentation manually
- Gong provides great insights into conversations previously had with prospects/customers to align with the ongoing journey with them
Gong definitely provides accurate AI output that allows for clarity and learning to help create better customer experiences.
Gong allows for data capturing within conversations which enhances visibility into market trends, competitors, business needs etc that definitely helps drive better processes internally to deliver the best outcomes.
Do you think Gong delivers good value for the price?
Not sure
Are you happy with Gong's feature set?
Yes
Did Gong live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Gong go as expected?
I wasn't involved with the implementation phase
Would you buy Gong again?
Yes
Comments
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