Gong- Master of Sales Recording
June 24, 2025

Gong- Master of Sales Recording

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Gong

We use Gong to record internal meetings, cold calls, demos, and onboarding with our clients. I use Gong every single day to listen for way to improve my outreach, objection handle, or additional learning. When I was an SDR my manager would score our calls and bring them to our 1:1 to dissect.

Pros

  • records calls
  • AI notetaker
  • Tracks points of conversation

Cons

  • I could offer soultions to objections live on cold calls
  • Alerts during the demo of above average talk time
  • Increased revenue
  • Time savings
  • Faster Ramp
Its no extra work from my end.
Gong has provided this with flying colors.
Our enablement team will track feedback from prospects on competitors and use this for competitive advantage. This has been a GAME CHANGER. We can search key words and different talk tracks to crush these objections. This ultimately leads to more sales and confidence in reps.
  • Outreach
They work hand in hand. However Gong is far superior in AI and recording. Outreach is better for organizing tasks and launching sequences.

Do you think Gong delivers good value for the price?

Yes

Are you happy with Gong's feature set?

Yes

Did Gong live up to sales and marketing promises?

Yes

Did implementation of Gong go as expected?

I wasn't involved with the implementation phase

Would you buy Gong again?

Yes

Gong was instrumental in my ramp period as a new sales rep. I was able to listen to years of past cold, inbound, and even demos. I will often go on Gong to find common objections or talk tracks that work against competitors. The notetaker is awesome as well for finding emails and numbers on said meetings.

Gong Feature Ratings

Speech-to-Text Transcription
10
Keyword Detection
9
Sentiment Analysis
8
Speaker Diarization
10
Call Recording Playback
10
Call Summarization
9
Conversion Metrics
8
Keyword Search & Retrieval
9
Call Tagging
9
Integration with CRM Systems
10

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