Great tool for sales teams
July 24, 2025

Great tool for sales teams

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Gong

I use Gong to listen to past calls and learn from my peers. It is a great tool for call feedback and knowledge. It helps us train employees and learn from one another.

Pros

  • Call recording
  • pipeline management
  • Call feedback

Cons

  • Speed to upload in gong
  • Call feedback using AI
  • better talk tracks
  • greater alignment
  • time savings
easy to use, didnt need a walk through
It provides actionable insights via the summary of calls so I can quickly understand what next steps I need to take
yes

Do you think Gong delivers good value for the price?

Not sure

Are you happy with Gong's feature set?

Yes

Did Gong live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Gong go as expected?

I wasn't involved with the implementation phase

Would you buy Gong again?

Yes

Well-suited for growing sales teams

Gong Feature Ratings

Conversation Intelligence Software Features
9.0
Speech-to-Text Transcription
10
Keyword Detection
9
Sentiment Analysis
9
Speaker Diarization
9
Call Recording Playback
10
Call Summarization
10
Conversion Metrics
9
Keyword Search & Retrieval
8
Call Tagging
8
Integration with CRM Systems
8

Comments

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