Impressed but with room for improvement
July 24, 2025
Impressed but with room for improvement

Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with Gong
To record meetings.
Keep valuable track of meetings with client allowing to come back to them.
Also, allows you to stay up to date with meetings summary thanks to Slack integration.
Another feature that I really like is the KPIs section, it does a good job providing an overview of your performance compared with the team.
Keep valuable track of meetings with client allowing to come back to them.
Also, allows you to stay up to date with meetings summary thanks to Slack integration.
Another feature that I really like is the KPIs section, it does a good job providing an overview of your performance compared with the team.
Pros
- Meeting recording
- KPI generation
- Meeting summaries
- Slack integration
Cons
- Integration with Teams
- Join meetings upon request (in case you forgot)
- Reduced organization time
- Improved my deliveries quality
Gong generally delivers accurate and actionable AI insights for many businesses, particularly larger sales organizations. Its strength lies in transcribing calls with high accuracy, which forms the foundation for its AI-driven analysis. Time Savings: Automated summaries, note-taking, and CRM updates reduce administrative burden, freeing up reps to focus on selling.Customer Understanding: The platform reveals common customer pain points and needs, informing product development and marketing strategies.
Do you think Gong delivers good value for the price?
Yes
Are you happy with Gong's feature set?
Yes
Did Gong live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Gong go as expected?
Yes
Would you buy Gong again?
Yes

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