Can't live without Gong
October 02, 2025

Can't live without Gong

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Gong

I use Gong to record my calls with prospects. It helps me to work faster and smarter. I don't have to take notes as Gong transcribes and also summarizes. I also use it to listen to other people's calls to learn from them.

Pros

  • record
  • transcribe
  • summarize

Cons

  • nothing I can think of, very happy
  • It makes me work a lot faster
I really love using Gong, couldn't live without
I don't always use those tools but might be interesting to look at in the future
not yet

Do you think Gong delivers good value for the price?

Yes

Are you happy with Gong's feature set?

Yes

Did Gong live up to sales and marketing promises?

Yes

Did implementation of Gong go as expected?

I wasn't involved with the implementation phase

Would you buy Gong again?

Yes

Highly effective, highly recommendable

Gong Feature Ratings

Conversation Intelligence Software Features
8.3
Speech-to-Text Transcription
10
Keyword Detection
10
Sentiment Analysis
6
Speaker Diarization
7
Call Recording Playback
10
Call Summarization
10
Conversion Metrics
6
Keyword Search & Retrieval
9
Call Tagging
8
Integration with CRM Systems
7

Comments

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