Gong.io - Just use it.
Kelly Wasden | TrustRadius Reviewer
Updated October 07, 2019

Gong.io - Just use it.

Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Gong.io

Gong.io was initially introduced to the Sales org. We found this solution to be the most efficient and effective platform out there for getting feedback, diving into specific calls without the hassle of downloading, sharing, time stamping and creating unnecessary space on your computers which could then be a security risk depending on what is being discussed. Gong.io provided a slick platform for constant feedback/coaching on calls that allows teams and individuals the chance to listen with a fresh perspective and learn what is working and what isn't and the adjust accordingly saving managers 2-3 meetings a week!
  • Simple
  • Easy
  • Effective
  • Intuitive
  • Cost
  • Adoption
  • Training
  • Time saved
  • Preparation
  • Effective coaching
Love the detail you can dive into with Gong.io. You can, in conjunction with other platforms like Outreach.io, start understanding specific trends on your sales teams and replicate the best examples and make sure that reps are adhering to your sales process and methodology. We use the reports to identify specific times in conversations that get the deal sold and schedule the next appointment based on specific blow up questions we ask to gain interest.
Gong.io is PERFECT for sales teams and even for CS/ADM teams looking to understand what is working to get appointments and help make customers happy. The platform can analyze calls and determine tone and how it impacts the overall conversation leading to a new appointment being scheduled or a deal closed.