Top of the funnel, Gong works great
March 06, 2020
Top of the funnel, Gong works great
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Gong.io
We use it to record our qualifier calls. Afterward, we use those recordings to analyze how the call went—keywords, speaking times, etc. We often use past recordings to train new qualifiers as well. We use Gong on the sales teams for early-stage calls.
- Core functionality: recording
- Analysis: keywords, speaking times
- CMS: easy to find past content
- The user portal can be a little confusing as an admin when managing licenses.
- It appears Gong records every meeting we have. It would be nice to automate on/off for specific meetings (or learn how).
Gong is the only product of its kind that we have utilized. It was recommended to us and we didn't really evaluate other competitors.
Do you think Gong delivers good value for the price?
Yes
Are you happy with Gong's feature set?
Yes
Did Gong live up to sales and marketing promises?
Yes
Did implementation of Gong go as expected?
I wasn't involved with the implementation phase
Would you buy Gong again?
Yes