Overall Satisfaction with Gong.io
Gong is used by many organizations in our company. I use it as an AE to listen to calls my SDR makes and prep for demos and to receive coaching from my manager. We use it in the product team so they can listen in on customer feedback about the products they are developing, and our marketing team uses it to understand our positioning, strengths/weaknesses, value props, and what's important to our clients.
- Easy to send calls to clients and track who's listening.
- Easy to share calls internally and strategize/get coaching.
- I like the filters that track different words you're using and give coaching on the call.
- I wish it was easier to find a call in the app and mark it as private.
- Fantastic coaching from my manager.
- Much easier to listen to SDR calls and take notes/leave feedback.
- Great coaching on talk time & vocabulary from the app.
I have never used another platform like this.
Do you think Gong delivers good value for the price?
Yes
Are you happy with Gong's feature set?
Yes
Did Gong live up to sales and marketing promises?
Yes
Did implementation of Gong go as expected?
Yes
Would you buy Gong again?
Yes