Love the GONG!!!
August 17, 2021

Love the GONG!!!

Jeff Bucklew | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Gong.io

[Gong.io] is being used across our new business department for all segments. [Gong.io] helps us to review calls and create relevant training sessions at both the individual and team levels. [Gong.io] also helps with capturing client feedback and common objections.
  • Call tracking
  • Call Analysis
  • Funnel Analysis
  • I don't love the layout
  • I don't like the auto record function but that is an internal decision
  • Call recording
  • Call analysis
  • Has helped shape training sessions
  • Has helped with 1:1 training to specific weaknesses
  • Allows us to share best practices and use the calls for praise
We use Yesware in conjunction with Gong.io[.]

Do you think Gong delivers good value for the price?

Yes

Are you happy with Gong's feature set?

Yes

Did Gong live up to sales and marketing promises?

Yes

Did implementation of Gong go as expected?

Yes

Would you buy Gong again?

Yes

[Gong.io is] great to capture call data above and beyond just recording the call. I love the analysis of talk time and the ability to jump forward to next speaker. The snippet tool is extremely helpful as well.