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Gong.io is never wrong
February 09, 2022

Gong.io is never wrong

Jordan Harnum | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Gong.io

We use Gong.io for our video hub of calls with prospects. It serves as a great coaching/learning tool to both watch and learn from my own calls, as well as those of my peers. Gong.io recording all our calls also helps us review previous interactions with prospects to prepare for future engagements.
  • Automatic recording
  • User interface is easy to use
  • Saving calls to watch later
  • Search functionality can be confusing
  • Dashboard could be more visually appealing
  • Automatic call recording
  • Call sharing
  • Comments on call recordings
  • Helps deals close quicker
  • Accelerates learning for Account Executives

Do you think Gong delivers good value for the price?

Yes

Are you happy with Gong's feature set?

Yes

Did Gong live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Gong go as expected?

I wasn't involved with the implementation phase

Would you buy Gong again?

Yes

Gong.io is well suited in sales orgs where a ton of calls are happening every day, and learning from peers is an important part of the culture. It is also well suited for new-hires who need to acquaint themselves with the product and sales process. Gong.io is less appropriate in very small companies with 1-3 sales people because the volume of calls wouldn't be enough to warrant a tool.