Overall Satisfaction with Gong.io
Gong.io is the best tool, I did not know I needed! At my company, we use it daily for recording calls, follow-ups, and training. I am using it daily and love sending it to customers as a follow-up to our chats. Gong.io is used by every member of our sales team, BDR unit, and account management
- Call Recording
- Customer Follow Up
- Voice to Text
- Training/onboarding
- Alerts on consistent mistakes
- Call recording
- training
- practice
- Follow ups with customers
- reminder of conversations
- Zoom
Off the bat, some people would put Gong and Zoom in the same category, this is completely wrong. Zoom is a medium to hold conversations with prospects, customers, or employees.
While Gong is an "add-in", It helps you record videos to be used internally, as a follow-up, or to help improve your skills.
While Gong is an "add-in", It helps you record videos to be used internally, as a follow-up, or to help improve your skills.
Do you think Gong delivers good value for the price?
Not sure
Are you happy with Gong's feature set?
Yes
Did Gong live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Gong go as expected?
I wasn't involved with the implementation phase
Would you buy Gong again?
Yes