User-friendly tool for simple surveys and RSVP.
April 23, 2025

User-friendly tool for simple surveys and RSVP.

Maria Sergeeva | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Google Forms

We use Google Forms for multiple registrations and RSVP for our free events. It is free and very easy to use, doesn't require special access like forms in Wix. Every event manager can use forms tailored to their needs, customize them, and gather the necessary information about event participants. All answers are collected in Google Sheets and can be downloaded as a CSV file for use in any CRM.

Pros

  • Collect answers.
  • Make quizzes.
  • RSVP
  • Collect contacts.

Cons

  • It is not secure to keep some information in Google Sheets.
  • Design options are limited.
  • Limited questions types.
  • Speed up event registration.
  • Helps to collect leads.
  • Helps to collect data and use it for planning events.
It is very easy to use and doesn't require special onboarding for new team members. The interface is very clear on the desktop, but can be a headache when you are trying to manage forms from a smartphone. My overall experience with Google Forms is good, but it's essential to keep in mind that it has straightforward functionality and should not be used for complicated surveys.
SurveyMonkey works well for serious surveys, but it would be too difficult and expensive to use it for every small event. QuestionPro Live Polls is also good, but it is primarily used during specific events, such as Zoom webinars, to collect questions from participants. Google Forms has fewer options than SurveyMonkey and doesn't work as well as Live Polls during live events, but it allows you to create a form quickly, send it, and view results in Google Docs without an excessive technical effort or additional payment.

Do you think Google Forms delivers good value for the price?

Yes

Are you happy with Google Forms's feature set?

Yes

Did Google Forms live up to sales and marketing promises?

Yes

Did implementation of Google Forms go as expected?

Yes

Would you buy Google Forms again?

Yes

If you want to create a fast and straightforward form with a couple of questions or gather contact information, such as names and emails, for a waitlist, Google Forms will cover all that you need. However, if you want a sophisticated design and a specific algorithm for surveying (e.g., branch logic), it is better to choose something else.

Google Forms Feature Ratings

6.3
Survey templates
7
Themes
6
Custom logo/branding
6
7.0
Changes to live survey
9
Multiple question types
5
5.0
Survey logic flexibility
5
7.0
Response tracking
6
Data export
8
Standard reports
7
Analytics
7
Survey Integrations ()
Not Rated
Survey Automation ()
Not Rated
8.0
Respondent restrictions
8
8.0
Access controls
8

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