Overall Satisfaction with Google Workspace (formerly G Suite)
Right now, we use it to collaborate on documents, tasks, and other things. It's easy to share things between users and makes collaboration easier with team members. Additionally, some of the meeting integration features are handy and easy to use. We generally find Google Workspace easy for people to use, with a familiar layout that many employees are comfortable with.
- Collaboration of documents and meetings.
- Good basic MDM for employee management.
- Great integration with many products and plugins.
- Documents suite is good, but could be improved on.
- MDM is very basic, with no real location tracking of devices, for example.
- Messaging client implementation is confusing and inconsistent.
- Docs and spreadsheet collaboration.
- Chromebook MDM (exclusively available on Google Workspace).
- OS Agnostic Usability.
- The Messaging Client(s) change often and are not consistent.
- The collaboration and meeting features work very well.
- The documents feature set, while not entirely complete, is probably enough for most businesses.
Cisco Meraki SM is definitely recommended for a basic, affordable MDM solution if you are using Google Workspace and want a lot of features. Google Workspaces in-built MDM is OK, but is missing a lot of features, especially for iOS management. The only exception to this is Chromebook management, where Google Workspaces is the only MDM solution right now that can properly manage Chromebooks, as Google has yet to open the APIs for that to other companies. You can use both MDM solutions for different devices. Google Workspaces collaboration features in documents, spreadsheets, etc, are better developed than MS 365's at the moment if this is important to your organization. However, Microsoft still benefits from more functionality, due to having the most popular office product. Google Workspace still lacks a consistent messaging product. Their current solution emulates Slack for the most part, so you might as well use Slack, as Google seems to pull and change their messaging products at a whim.
Do you think Google Workspace delivers good value for the price?
Are you happy with Google Workspace's feature set?
Did Google Workspace live up to sales and marketing promises?
Did implementation of Google Workspace go as expected?
Would you buy Google Workspace again?
Google Workspace is well suited in environments that are OS agnostic and require a deep level of collaboration. However, if you are running an exclusive Windows/Microsoft environment, Office 365 might be a bit more appropriate. Google Workspace is all but essential for mass Chromebook management and handles Android MDM quite well, except for some obvious missing features, such as device location tracking from a centralized portal. iOS MDM features could use some improvement.