GoTo Connect is a GoTo for any company wanting to offer employee flexibility, which is one of the biggest factors in retaining workforce talent.
July 13, 2022

GoTo Connect is a GoTo for any company wanting to offer employee flexibility, which is one of the biggest factors in retaining workforce talent.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with GoTo Connect

We use GoTo Connect when working from home. It is great that it has full functionality as if I was at my desk in the office. It allows us flexibility in our schedules and that we can work from home with the same tools that we use in the office.
  • Excellent call clarity.
  • The ability to transfer calls in app.
  • Full extension list and work contacts.
  • User friendly.
  • I have not come across anything that isn't excellent as far as functionality and user-friendliness.
  • Time saving
  • Intuitive admin experience.
  • Cost savings
GoTo Connect has been fantastic for the work from home experience, it is incredibly user oriented and friendly to use. It is nice having an all in one system to take care of day-to-day work needs.
  • Zoom
Zoom is often the most popular meeting platform for video and calls conferencing, but I don't find it to be as user-friendly as go to connect. I have had a lot of issues with connections and audio using Zoom. GoTo Connect is user-friendly, easy to install, and gets everything set up to use the platform.

Do you think GoTo Connect delivers good value for the price?

Yes

Are you happy with GoTo Connect's feature set?

Yes

Did GoTo Connect live up to sales and marketing promises?

Yes

Did implementation of GoTo Connect go as expected?

Yes

Would you buy GoTo Connect again?

Yes

I started working from home due to family reasons and having GoTo Connect at the company I work for is a complete blessing. It is like I am in the office. I believe the use of the product gives management the flexibility to allow us to work from home. I would recommend this product to any business wanting to offer this kind of flexibility to employees and the fact that is so user-friendly is an added bonus.

GoTo Connect Feature Ratings

Hosted PBX
10
Multi-level Interactive Voice Response (IVR)
10
User templates
10
Call reports
10
Directory of employee names
10
Answering rules
10
Call recording
10
Call park
10
Call screening
10
Message alerts
10
Video conferencing
10
Audio conferencing
10
Video screen sharing
10
Instant messaging
10
Mobile app for iOS
10
Mobile app for Android
10