Bill
August 28, 2024

Bill

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with GoTo Connect

GoTo Connect is an amazing tool for me to stay in touch with my professional practice when I'm away from my office.
This system has truly revolutionized my ability to stay connected with various aspects of my practice and continue to monitor client services we provide.
also, I'm much less distracted and concerned about about multiple files and deadlines by being able to access files and documents more efficiently.

Pros

  • quick connection to my office computer
  • accurate scheduling of committments
  • improved communication with staff

Cons

  • better graphics and displays
  • reduced login steps
  • reduced cost
  • decreased costs
  • more accurate billing
  • efficient tracking

Do you think GoTo Connect delivers good value for the price?

Yes

Are you happy with GoTo Connect's feature set?

Yes

Did GoTo Connect live up to sales and marketing promises?

No

Did implementation of GoTo Connect go as expected?

I wasn't involved with the implementation phase

Would you buy GoTo Connect again?

Yes

helps me connect when out of office
improves my image of being current and "high tech"

GoTo Connect Feature Ratings

7.0
User templates
4
Directory of employee names
10
10.0
Answering rules
10
Call recording
Not Rated
Call park
Not Rated
Call screening
Not Rated
Message alerts
Not Rated
Not Rated
Video conferencing
Not Rated
Audio conferencing
Not Rated
Video screen sharing
Not Rated
Instant messaging
Not Rated
Not Rated
Mobile app for iOS
Not Rated
Mobile app for Android
Not Rated

Comments

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