GoTo Connect Phone Review
August 19, 2024
GoTo Connect Phone Review
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with GoTo Connect
We use GoTo Connect as our primary phone system. GoTo Connect is cloud based so there is no need to maintain hardware other that the voip phones. The system is great for remote workers as well as on site workers and even adds a cell phone add to connect your extension to your mobile phone.
Pros
- Dial Plans are easy to use and setup.
- Mobile app allows connection at all times.
- The system is compatible with may Voip phones.
Cons
- Remote directory or internal extensions could be more reliable.
- Faxing is not as easy as I would like it to be
- There is little to no maintenance time due to cloud based system
- There is very little configuration on phones
- new ext and users setup time is very short
The phone system is great but the meeting and messaging has not been used as much as teams due to our Microsoft integration.
GoTo Connect came from an old system called Jive. The online PBX is one of the best I have used due to is ease of setup and configuration. GoTo Connect is a setup above the rest in this aspect.
Do you think GoTo Connect delivers good value for the price?
Yes
Are you happy with GoTo Connect's feature set?
Yes
Did GoTo Connect live up to sales and marketing promises?
Yes
Did implementation of GoTo Connect go as expected?
Yes
Would you buy GoTo Connect again?
Yes
Comments
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