Solid Features and Meets Our Needs
April 29, 2022
Solid Features and Meets Our Needs
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with GoTo Meeting
GoTo Meeting is used on a weekly basis to facilitate meetings between employees at our company and employees outside our network from other companies. Internal meetings amoung employees utilize a different platform. External meetings address a range of items from timelines to deliverables, with the chat and call-in options being valuable features.
Pros
- user-friendly meeting controls
- chat
Cons
- feedback and lag tend to be more of an issue on this platform than others we use
- as other meeting softwares have started to be utilized, this one has not been utilized as much; however, it provides a necessary service to our exterior clients even though the return on investment may be negative.
- Zoom and Microsoft Teams
Zoom - Have seen utilized for polls, Q&A, and PowerPoints associated with presentations where the presenter wants greater control over attendees. However, for what we use GoTo Meeting for, the meetings are collaborative in nature and are not presentations; therefore these features are not necessary for us. I find GoTo Meeting's meeting controls (mute, camera, participants, chat) to be more user-friendly than Zoom.
Microsoft Teams - We use this platform for internal meetings within the company. A call-in number can be added for an extra subscription, which we do not pay for, which can make this system hard to use for our field workers because you are relying on data service. I like that it keeps a record of how long the meeting ran for and an attendance list, if you can manage to find the meeting chat room in all your individual chats on Teams. I dislike that when having a meeting with external members (not a part of your own organization's Team), the chat room is only available while the meeting is active. As soon as the meeting ends, people outside the organization lose the ability to communicate via that Teams channel.
Microsoft Teams - We use this platform for internal meetings within the company. A call-in number can be added for an extra subscription, which we do not pay for, which can make this system hard to use for our field workers because you are relying on data service. I like that it keeps a record of how long the meeting ran for and an attendance list, if you can manage to find the meeting chat room in all your individual chats on Teams. I dislike that when having a meeting with external members (not a part of your own organization's Team), the chat room is only available while the meeting is active. As soon as the meeting ends, people outside the organization lose the ability to communicate via that Teams channel.
Do you think GoTo Meeting delivers good value for the price?
Not sure
Are you happy with GoTo Meeting's feature set?
Yes
Did GoTo Meeting live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of GoTo Meeting go as expected?
I wasn't involved with the implementation phase
Would you buy GoTo Meeting again?
Yes
Comments
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