Solid Features and Meets Our Needs
April 29, 2022

Solid Features and Meets Our Needs

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with GoTo Meeting

GoTo Meeting is used on a weekly basis to facilitate meetings between employees at our company and employees outside our network from other companies. Internal meetings amoung employees utilize a different platform. External meetings address a range of items from timelines to deliverables, with the chat and call-in options being valuable features.
  • user-friendly meeting controls
  • chat
  • feedback and lag tend to be more of an issue on this platform than others we use
  • as other meeting softwares have started to be utilized, this one has not been utilized as much; however, it provides a necessary service to our exterior clients even though the return on investment may be negative.
Zoom - Have seen utilized for polls, Q&A, and PowerPoints associated with presentations where the presenter wants greater control over attendees. However, for what we use GoTo Meeting for, the meetings are collaborative in nature and are not presentations; therefore these features are not necessary for us. I find GoTo Meeting's meeting controls (mute, camera, participants, chat) to be more user-friendly than Zoom.
Microsoft Teams - We use this platform for internal meetings within the company. A call-in number can be added for an extra subscription, which we do not pay for, which can make this system hard to use for our field workers because you are relying on data service. I like that it keeps a record of how long the meeting ran for and an attendance list, if you can manage to find the meeting chat room in all your individual chats on Teams. I dislike that when having a meeting with external members (not a part of your own organization's Team), the chat room is only available while the meeting is active. As soon as the meeting ends, people outside the organization lose the ability to communicate via that Teams channel.

Do you think GoTo Meeting delivers good value for the price?

Not sure

Are you happy with GoTo Meeting's feature set?

Yes

Did GoTo Meeting live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of GoTo Meeting go as expected?

I wasn't involved with the implementation phase

Would you buy GoTo Meeting again?

Yes

GoTo Meeting works very well for meetings with other companies. The call-in number is easy to use and provides access to the meeting for employees working in the field. It can be web-based instead of app-based, so it isn't required to download a new app to your computer to use the software.

GoTo Meeting Feature Ratings

High quality audio
6
High quality video
7
Low bandwidth requirements
Not Rated
Mobile support
Not Rated
Desktop sharing
9
Calendar integration
10
Meeting initiation
10
Integrates with social media
Not Rated
Record meetings / events
Not Rated
Slideshows
Not Rated
Live chat
9
Audience polling
Not Rated
Q&A
Not Rated
User authentication
Not Rated
Participant roles & permissions
Not Rated
Confidential attendee list
Not Rated