GoToMeeting: Yet another good conferencing tool
Overall Satisfaction with GoToMeeting
GoToMeeting is used within my organization to set up remote phone calls and video interviews with business parters and our users. Each department is free to choose their own conference software tools, so it is being used by different parts of our organization. For my department specifically, we have used GoToMeeting to set up remote user interviews and do remote user testing so we can get early feedback on our product ideas.
Pros
- GoToMeeting is quick and easy to set up and join.
- GoToMeeting is usually reliable.
Cons
- GoToMeeting constantly requires installing updates.
- GoToMeeting has a very outdated interface.
- GoToMeeting has enabled us to do remote user testing, which ultimately limits the time spent building the wrong product.
- GoToMeeting enables collaboration and communication with our partners, which builds trust and allows us to get feedback.
- Zoom and Google Hangouts
To be honest, it's always hard to choose which video conferencing software to use. A lot of the time it comes down to my customer's or user's preference if they are already using an existing one. I don't want to force the people I am communicating with to use a different interface they're not comfortable with, so I usually select whichever one they are most comfortable with.
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