Great for the professional realm
September 14, 2019

Great for the professional realm

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with GoToMeeting

We use GoToMeeting for larger meetings or executive meetings and also any meetings that require the screen sharing session to be recorded. Only a few users have access to launch it, but multiple people actually use it.
  • Solid product - Things just work and the features are there.
  • Professional look and feel.
  • Allows for recording of all aspects of the meeting.
  • Complex interface for the regular user.
  • The "Questions" section on the Organizer view does not expand, so you can't see all of the questions and it is difficult to see who they are from.
  • Panelists only have chat view, but not access to the question and answer. I would expect to see a permission level below Organizer that would have access to the questions being asked and thought the panelists should, but they do not.
  • The cost is high enough that we can't issue this to employees for their own individual accounts.
  • The recordings are simple and mp4 formatted, which means we just download and upload to our intranet for general access. It saves time on editing or reformatting. However, we still have to go through the editing process if the meeting was started early and has too much irrelevant/chatter/silence before the actual meeting.
UberConference is more simple and easier to join, but GoToMeeting is definitely more professional than UberConference and has more features and is the better-designed product.
Never had to call support.

Do you think GoTo Meeting delivers good value for the price?

Yes

Are you happy with GoTo Meeting's feature set?

Yes

Did GoTo Meeting live up to sales and marketing promises?

Yes

Did implementation of GoTo Meeting go as expected?

Yes

Would you buy GoTo Meeting again?

Yes

GoToMeeting is great for recording meetings. It is very professional looking and everyone knows the name GoToMeeting. If you are presenting to an executive-level group, this is a great tool to impress with. If you are looking to have an open interactive discussion session, it is definitely not as simple to use as some other conferencing solutions.

GoTo Meeting Feature Ratings

High quality audio
9
High quality video
9
Low bandwidth requirements
9
Mobile support
Not Rated
Desktop sharing
8
Whiteboards
9
Calendar integration
9
Meeting initiation
6
Integrates with social media
Not Rated
Record meetings / events
10
Slideshows
9
Live chat
8
Audience polling
Not Rated
Q&A
4
User authentication
6
Participant roles & permissions
8
Confidential attendee list
Not Rated