A great web conferencing option
September 16, 2019

A great web conferencing option

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with GoToMeeting

This application is being used across the company as our web conferencing system.
  • This system allows us to record meetings.
  • The audio on the meetings is satisfactory.
  • The meeting invites has easy to follow dial-in instructions.
  • I don’t care for the web portion that some users send out. Not sure if it changed recently but it used to be a web page that opened and you could see everyone on the call and who was sharing now it opens several boxes and easy to loose if you click off to something else.
  • The way the meetings are scheduled through the app is a little confusing.
  • You should be able to use the same meeting link over and over but it saves the meeting with the same name which gets confusing.
  • GoToMeeting has had a positive impact by saving the company money.
  • The program has been easy for the company to adapt to.
  • Easy to use for the company as a whole and to connect as needed.
I do prefer GlobalMeet over GoToMeeting. GlobalMeet has a better Microsoft Outlook plugin that works very well and easily. I’ve had problems with scheduling meetings through Outlook on GoToMeeting but it’s my preference. Both are suitable for large companies but GoToMeeting seemed to be more cost-efficient.
I have never had to reach out to the support team because I haven’t experienced any problems with using the actual application only setting it up.

Do you think GoTo Meeting delivers good value for the price?

Yes

Are you happy with GoTo Meeting's feature set?

Yes

Did GoTo Meeting live up to sales and marketing promises?

Yes

Did implementation of GoTo Meeting go as expected?

Yes

Would you buy GoTo Meeting again?

Yes

This web conferencing service works well for small or large groups of individuals trying to connect. It is easy for clients to use as a new user coming on. I don’t believe it makes a new user download anything to their computer.

GoTo Meeting Feature Ratings

High quality audio
10
High quality video
9
Low bandwidth requirements
9
Mobile support
10
Desktop sharing
10
Whiteboards
10
Calendar integration
7
Meeting initiation
7
Integrates with social media
Not Rated
Record meetings / events
10
Slideshows
10
Live chat
10
Audience polling
Not Rated
Q&A
10
User authentication
10
Participant roles & permissions
10
Confidential attendee list
10