Gets the job done, but there's better options
October 08, 2019

Gets the job done, but there's better options

Kunal Garg | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Overall Satisfaction with GoToMeeting

It was used throughout the organization. However, due to its limitations such as too many resources needed and space utilization, frequent login issues, audio/video delay, and higher cost compared to other alternatives, we have now switched to another service provider,
  • Calendar integration with Google and Outlook.
  • A simple and clean UI.
  • A/V call quality issues.
  • Screen sharing latency.
  • Resource and space utilization on local and cloud.
  • It caused a significant negative impact on our content delivery and our sessions had to be rescheduled frequently due to GTM tech issues.
  • Consumed a lot of space for recorded sessions which in turn led to buying extra space from Google Cloud.
It is at the bottom of my list due to the problems we have had with GTM during our 2-year subscription use.
We never got the support we wanted and as a result, we switched to another software.

Do you think GoTo Meeting delivers good value for the price?

No

Are you happy with GoTo Meeting's feature set?

No

Did GoTo Meeting live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of GoTo Meeting go as expected?

Yes

Would you buy GoTo Meeting again?

No

GoToMeeting is good for what it is but could use a lot of improvements.

GoTo Meeting Feature Ratings

High quality audio
5
High quality video
5
Low bandwidth requirements
Not Rated
Mobile support
9
Desktop sharing
8
Calendar integration
10
Meeting initiation
1
Integrates with social media
1
Record meetings / events
5
Slideshows
3
Live chat
9