Item: GoTo Webinar
Rating: 9
Author: Verified User

Use Cases and Deployment Scope

Our company uses GoTo Webinar currently for a soil education program that, before Covid, used to be an in-person workshop. I've been the primary user and moderator in setting up, recording the sessions, and assuring that our attendees all join in before we begin presentation - as well as assure that their questions are answered and they're being interacted with through our series of courses. I have been deeply supported and assisted by my team in that I have had lots of help editing our live transcripts for the recordings, and I directly support our two main presenters during the events.

Pros and Cons

Polls/Survey.
Looks very professional.
Easy to interact with attendees (Chat, Q&A).
Easy to mute audience, have control over a presentation.

Ability to use breakout rooms from a presentation (like in GoTo Meeting) but still have the functionality of a webinar presentation. This would be helpful after a big event, especially in replacing live events.
Hand raising tends to feel a bit hokey - maybe more options for the audience to interact, like how Zoom has multiple options.

Return on Investment

Made our content easier to access internationally, and gain students.
Gave us an outlet to share more of our valuable expertise on soil science.
Allowed our material to be recorded, and continue to utilize the video for future education as well as having the content downloaded to other sources and/or shared with attendees.

Usability

Overall, usability is pretty seamless (PLUS, I have to say their customer support was pretty helpful every time I had to reach out for clarification or troubleshooting, which wasn't often - but they always helped right away and were very, very useful to us. Compared to other programs we tried like Vimeo, it was a whole other level of care.) GoTo Webinar is professional, clean, and looks good from both sides -- whether you're the attendee, moderator, AND/OR presenter.

Alternatives Considered

Google Hangouts Meet, Vimeo, Zoom and GoTo Meeting

GoTo Webinar simply looks much much more professional - it is the standard and professional go-to (quite literally) when it comes to presenting information in an easy, secure, accessible way. We also attempted to/used to following: Vimeo, GoTo Meeting, Google Hangouts Meet, and Zoom. For comparison sake: Vimeo lacked a professional functionality that was needed for us and suited to presenting a live event weekly, plus their customer service was never as immediate, quick, or helpful. Zoom has a lot of the same functionality, but in the end, GoTo Webinar appeared more professional. Both google meet and GoTo Meeting are better suited for smaller teams and training events, or one-on-one meetings.

Key Insights

Do you think GoTo Webinar delivers good value for the price?

Yes

Are you happy with GoTo Webinar's feature set?

Yes

Did GoTo Webinar live up to sales and marketing promises?

Yes

Did implementation of GoTo Webinar go as expected?

Yes

Would you buy GoTo Webinar again?

Yes

Likelihood to Recommend

GoTo Webinar is best suited for companies that are presenting information in a single event or in a series, need to train a large number of people internally or externally, have an educational focus or component to their company, or are looking to easily expand and share their expertise through connecting people across the country, continent, or world. Scenarios where GoTo Webinar would be less appropriate in the situations where you'd hope to connect and interact with your attendees in a more 'team' style, in this case, I would recommend GoTo Meeting instead. However, GoTo Webinar does have very good interaction tools -- just better suited to mirror the amount of interaction you'd get from a large audience in person (hand raising, chiming in, etc.).

GoTo Webinar became our 'GO TO' - Only a few hiccups...

Overall Satisfaction with GoTo Webinar