Greenhouse: truly transparent hiring software
June 12, 2019

Greenhouse: truly transparent hiring software

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Greenhouse

Our company uses Greenhouse for the hiring process: putting up job listings, receiving and storing candidate application materials, and gathering employee feedback after interviews. Because many of our employees work cross-departmentally, and because overall culture fit is such a priority here, many people across the organization conduct interviews (not just HR and managers) and therefore have access to Greenhouse.
  • Greenhouse job listings look neat and are very user-friendly. As an applicant, I always appreciated that Greenhouse job listings looked uniform, contained all the information I needed, and made applications simple. This is helpful on the other side of the hiring process too.
  • I really like the dashboard. It's clean and makes it super easy to make referrals, see upcoming interviews, and view/share jobs.
  • The interview scorecards are great. Thorough without taking too much time to fill out, and strikes the right balance of structure (yes/no questions, number ratings, etc.) and open-endedness (short answers).
  • It would be great if I could save/access interview questions within Greenhouse. (Perhaps this is possible and just not a feature available to me.) Currently, I keep questions in a Google Doc and have to coordinate with other interviewers to ensure that we ask the right spread of questions.
  • Although I am not an admin user and don't play a role in maintaining this software, I've heard from our HR department that it's somewhat pricy and not an especially affordable tool.
  • A nice-to-have: the ability to log in and check the status of your application as a candidate. The silence/darkness on the other side can be discouraging and stressful.
  • Helps reduce inconsistency and bias across interviews. Greenhouse provides some organization and allows all interviewers to provide structured feedback, which makes it easier to compare candidates after interviews.
  • Improves the quality of post-interview feedback. The interviewer "scorecards" are a really helpful guide when providing feedback, asking specific questions that I wouldn't have thought to answer if I was simply writing a paragraph of feedback. It's structured and easy to fill out, but still includes places to write short answers freely.
  • Streamlines the hiring process. It's easy for my manager to log in to Greenhouse each morning, look through candidates, and quickly reject or move applicants to the next round. The automated calendar invites and scorecards help other non-managerial employees stay on top of upcoming interviews.
Greenhouse seems like a great option for just about any company. Even if your organization is very small, it can be difficult to maintain consistency across interviews and eliminate as much bias as possible. Greenhouse is wonderful for organizing applicant info, putting up jobs, managing referrals, and judging candidates post-interview in a fair way. The only thing I can think of is that Greenhouse isn't cheap, especially as you add more users, so perhaps organizations on a budget would look for alternatives.

Greenhouse Feature Ratings

Job Requisition Management
Not Rated
Company Website Posting
8
Publish to Social Media
8
Job Search Site Posting
9
Customized Application Form
Not Rated
Resume Management
8
Duplicate Candidate Prevention
Not Rated
Candidate Search
Not Rated
Applicant Tracking
8
Collaboration
Not Rated
Task Creation and Delegation
Not Rated
Email Templates
Not Rated
User Permissions
Not Rated
Notifications and Alerts
Not Rated
Reporting
Not Rated