Go For it!!!
Updated March 03, 2023

Go For it!!!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Groove

It's currently used by a few departments (sales, implementation team, etc). It makes our life much easier because we work with emails, Salesforce a lot so it saves us time by tracking our emails and auto syncing our documentation and also by creating preset Groove email templates that are shared across different departments.

Pros

  • Integration with Salesforce. Very Helpful!!!
  • Creating commonly used preset templates.
  • Emails tracking to see who has opened your email or how many times. This is very helpful for follow-ups with clients.

Cons

  • To be honest, I don't have any as of now! I am loving it!!! I like all the features I am using and don't have any problems. I am still yet to try out more features so can't complain.
  • I can't say much here because I am only a user but I know that Groove is greatly helping different departments in our company.
We used to use Yesware 2 years ago and I didn't find it so helpful. But once we started using Groove, I can see a lot of improvements in our workflow and I really find those few features (email tracking, auto sync, etc) that I use really helpful and they save me a lot of time.
I haven't had a single issue since I started using Groove so that tells how good they are and I am sure their team is as great as their product.

Do you think Groove by Clari delivers good value for the price?

Yes

Are you happy with Groove by Clari's feature set?

Yes

Did Groove by Clari live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Groove by Clari go as expected?

Yes

Would you buy Groove by Clari again?

Yes

Groove is a great option for someone who is using Salesforce and who is a heavy email user because of all the tracking and auto sync that happens that can make your life so much easier. Well suited for sales, or for someone who manages a huge amount of communications. So, please don't hesitate to try out!!!

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