Go For it!!!
Updated March 03, 2023

Go For it!!!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Groove

It's currently used by a few departments (sales, implementation team, etc). It makes our life much easier because we work with emails, Salesforce a lot so it saves us time by tracking our emails and auto syncing our documentation and also by creating preset Groove email templates that are shared across different departments.
  • Integration with Salesforce. Very Helpful!!!
  • Creating commonly used preset templates.
  • Emails tracking to see who has opened your email or how many times. This is very helpful for follow-ups with clients.
  • To be honest, I don't have any as of now! I am loving it!!! I like all the features I am using and don't have any problems. I am still yet to try out more features so can't complain.
  • I can't say much here because I am only a user but I know that Groove is greatly helping different departments in our company.
We used to use Yesware 2 years ago and I didn't find it so helpful. But once we started using Groove, I can see a lot of improvements in our workflow and I really find those few features (email tracking, auto sync, etc) that I use really helpful and they save me a lot of time.
I haven't had a single issue since I started using Groove so that tells how good they are and I am sure their team is as great as their product.

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Groove is a great option for someone who is using Salesforce and who is a heavy email user because of all the tracking and auto sync that happens that can make your life so much easier. Well suited for sales, or for someone who manages a huge amount of communications. So, please don't hesitate to try out!!!