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A Sales Ambassadors Best Friend
March 27, 2022

A Sales Ambassadors Best Friend

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Groove

Groove has allowed my sales team to work more efficiently in a strategic approach and, in turn, has increased our conversion rates, booked meetings, and increased bottom-line revenue. Groove has solved visibility issues that we didn't have with our previous engagement tool and brings everything in one instance, no more hopping from one platform to another.
  • Dialer
  • SMS Capability
  • Calendar link
  • SMS logging with our without a flow.
  • Notifying users if the lead/contact isn't found.
  • Calendar Link
  • Dialer
  • Groove Flows
  • SMS
  • Reduced admin work for Ambassadors.
  • Increased efficiency.
  • Increased revenue.
  • Increased visibility into the business.
We love the fact that Groove is directly connected with Salesforce. We went from disparate systems to having it all in salesforce, our team can work directly in SFDC adding prospects to flows, calling, SMS, etc. We love that we can see the analytics of any particular prospect by looking into the Omniboard. My sales team has increased their efficiency and we continue to see meetings booked increase month over month.
We save an enormous amount of time since we've installed Groove by automating event activities, calls/SMS logged.
We use custom objects so we are thankful to have Groove. Other engagement tools like Salesloft and Outreach do not use custom objects, so Groove was a no-brainer for us.

Do you think Groove delivers good value for the price?

Yes

Are you happy with Groove's feature set?

Yes

Did Groove live up to sales and marketing promises?

Yes

Did implementation of Groove go as expected?

Yes

Would you buy Groove again?

Yes

Groove is well suited for any sales team that wants to target multiple prospects at one time giving them back time in their day to do what they do best, sell. The Groove dialer gives managers access to listen to recorded calls for training and development, SMS logging so no more duplication of efforts and easy calendar link use with pre-set meeting times, and the ability to invite others on the team.