Groove...Making The Salesforce You Really Want
Overall Satisfaction with Groove
User and data dissatisfaction...the norm, not the exception for most users of revenue management tech. We don't want much... As little data entry as possible 1 source of truth All communication channels funneling into the relevant record in Salesforce Efficient phone process Ease of implementation and onboarding. Groove checks all these boxes and more. It is a mandatory part of every stack implementation I manage. Undeniable ROI and a pleasure to use. Exemplary customer support. Groove has been designed to drive all users to a single source of truth. I couldn't work without it.
Pros
- Seamless follow up architecture
- integration between Google workspace and Salesforce
- Dialer tech is the ultimate elevator of productivity
- organic contact scoring
- SIMPLE Email template creation and utilization
Cons
- SMS response to phone and not just computer
- More stable and intuitive dialer behavior
- Much better and tighter media for implementation, integration, and onboarding. It's too fragmented and spread out
- Google - Salesforce total integration
- Dialer and logging
- Email Templating workflows
- Dramatic elevation of individual and management productivity
- Data integrity and accuracy
- Sales process stability and organizational consistency
Do you think Groove, a Clari company delivers good value for the price?
Yes
Are you happy with Groove, a Clari company's feature set?
Yes
Did Groove, a Clari company live up to sales and marketing promises?
Yes
Did implementation of Groove, a Clari company go as expected?
Yes
Would you buy Groove, a Clari company again?
Yes
Comments
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