Efficent, organized & easy to use!
Updated May 16, 2022

Efficent, organized & easy to use!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Groove

I utilize Groove for call management and outreach as a part of my daily responsibilities. It helps me stay organized and ensure I am on top of my game when reaching out to clients. Creating templates, sending reminders, and sharing among my colleagues are only a few of the capabilities that help me be efficient.

Pros

  • Organization- allowing me to break down my outreach by groups and save templates is very helpful.
  • Allowing me to see when a client opens an email allows me to stay on top of my game.
  • Sending me notifications daily to my inbox helps ensure me that I never miss a beat.

Cons

  • I wish that I could see the last time that I contacted someone... ex, I don't always do my Groove flows on the exact day they are scheduled for so I would like to see how long it has been since I last contacted someone before I email the again.
  • Automation
  • Read receipts
  • saving templates
  • Increased productivity- I send emails in a fraction of the time it would have taken me otherwise.
It is clean and easy to use, and has a simple UI. Sometimes formatting is a little off on templates but nothing major that isn't fixable.
N/A, I haven't used any other platform.

Do you think Groove, a Clari company delivers good value for the price?

Yes

Are you happy with Groove, a Clari company's feature set?

Yes

Did Groove, a Clari company live up to sales and marketing promises?

Yes

Did implementation of Groove, a Clari company go as expected?

Yes

Would you buy Groove, a Clari company again?

Yes

It is well suited for daily use- allowing me to not only be reminded of tasks but be super-efficient in being able to send out 50 emails very quickly or automate my emails as well as a superior feature. I think it is less appropriate when you are trying to one-off send an email to someone that's not in a template.

Using Groove

300 - Account Executives/ Sales
2 - Groove SMEs that know the ins and outs of how it can be best utilized/ technical aspects of it.
  • outreach management
  • outreach automation
  • efficiency
  • Automate emails and invites
  • Use it to reach consultants as well as clients
It is very easy to use and makes my job efficent and organized. Couldn't get through my day without it!

Using Groove

ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Email templates
  • Adding people to flows
  • automating
  • sometimes logging to my CRM is difficult

Comments

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