Huge Time-Saver and superb platform 10/10
October 28, 2022

Huge Time-Saver and superb platform 10/10

Hubertus Müller | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Groove

I use Groove on a daily basis for email scheduling as well as tracking, Link and Attachment Activity, Templates and CRM integration. Overall it is a great time-saver, as it facilitates the most time consuming work processes. Sending out emails to hundreds of people is being reduced to a couple of clicks, with my templates, scheduling and flows this is giving me so much time to focus on the important parts of business. Moreover scheduling a meeting with my clients have never been easier!

Pros

  • Platform Design and Layout
  • Usability
  • Customer Support

Cons

  • Nothing really, all the functions we use in our company are top notch
  • Email Scheduling
  • Templates
  • CRM Integration
  • Activity tracking
  • Attachment tracking
  • Incredible time Saver. To email my 150 contacts individually plus follow-up emails, I need now only 10minutes instead of overall 4 hours. So thats 10min VS 4 Hours for the same task
The platform is super easy to use and quite self explanatory. No training is needed to understand the different functions and it integrates well with several other tools. For example we have groove integrated within Gmail and it integrates perfectly as if it would be native to Gmail. All the functions we need are available und usability could not be better. Also with Salesforce on Activity Tracking it does an amazing job.

Do you think Groove, a Clari company delivers good value for the price?

Yes

Are you happy with Groove, a Clari company's feature set?

Yes

Did Groove, a Clari company live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Groove, a Clari company go as expected?

I wasn't involved with the implementation phase

Would you buy Groove, a Clari company again?

Yes

For our business usage Groove provides only advantages to our daily work. It is incredibly useful to service multiple clients (20 upwards) due to scheduled email activity and email flows that are sent out automatically. Also for agreeing on meetings, Groove is a great support to avoid ping pong with client by allowing me to visually provide my availability and book a meeting with me whenever it suits my clients.

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