Item: Groove by Clari
Rating: 9
Author: Verified User

Overall Satisfaction with Groove

Use Cases and Deployment Scope

I use Groove to handle all messaging and calls at my organization. Our use case is following up on leads and seeing who is active vs not active. Groove tracks calling rates and responses which help us analyze our strategies and possibly change it up. Emailing with Groove, it shows us who opens our links and how many times they open it. This helps us change our messaging if it doesn't work.

Pros and Cons

Pros

Tracks Email Opens
Tracks Positive Conversation Rate
Tracks Email Link Open

Cons

Less Glitches
More insights about how long they were on a link for
Suggestions for who to message based on analytics

Most Important Features

Tracking Analytics
Tracking Team Effort
Organization

Return on Investment

Increased Productivity
Greater customer satisfaction
Better Lead Retention

Usability

Groove is easy to use. It does glitch sometimes where you have to reload the platform. Something that would help is having better user accessibility to flows. It can be tough trying to navigate since it keeps reloading every time you click on a flow. Other than that, Groove has helped me book dozens of meetings and gain millions in deals.

Key Insights

Do you think Groove by Clari delivers good value for the price?

Yes

Are you happy with Groove by Clari's feature set?

Yes

Did Groove by Clari live up to sales and marketing promises?

Yes

Did implementation of Groove by Clari go as expected?

Yes

Would you buy Groove by Clari again?

Yes

Other Software Used

LinkedIn Sales Navigator

Likelihood to Recommend

A scenario Groove is well suited for is reaching out to a hot lead. I am able to see if they share my link across the world. I can see how many times they open a link or email. It signals me to call them or send a specific targeted email if they are very active.

Comments

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Groove is the best platform for Sales Rep.