What an excellent buy! Absolutely amazing software for productivity!
May 11, 2023

What an excellent buy! Absolutely amazing software for productivity!

Ferdinand Jerome Rosero | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Groove

Groove is an amazing product! We mostly use Groove to track emails we send to our clients which may seem small but it definitely impacts our day-to-day routine big time. For example, this helps us in deciding on the best time to do a follow up on our clients and so far, this strategy, with the help of Groove's useful features, has brought nothing but positive results on our overall team performance in the past year that we have used it. Definitely recommend it!

Pros

  • Groove lets us know real-time when a client has checked an email we sent them.
  • Groove helps us streamline our day-to-day events, meetings, and tasks with the help of the Calendar Booking feature.
  • Groove helps us save a lot of time on typing long letters when we explain our products to our customers with the help of their Templates feature.

Cons

  • I wish they would add the ability to nominate a shortcut for certain templates.
  • I wish they would allow us to customize the design, color, and how the extension appears on Chrome.
  • I wish the software would learn from our everyday tasks and be able to make recommended shortcuts.
  • Email tracking.
  • Templates.
  • Calendar booking.
  • Better communication.
  • Increased sales.
  • Boosts productivity.
It has taken no time for me to learn every single feature of this software. It's simply the best email tracking, and overall communication tool I have used to date. Helping my co-workers learn how to use this product has also been a walk in the park. The interface being really user-friendly is cherry on top.

Do you think Groove, a Clari company delivers good value for the price?

Yes

Are you happy with Groove, a Clari company's feature set?

Yes

Did Groove, a Clari company live up to sales and marketing promises?

Yes

Did implementation of Groove, a Clari company go as expected?

Yes

Would you buy Groove, a Clari company again?

Yes

I simply don't miss my clients anymore in terms of trying to catch them when I need to do a follow up regarding product sales, and even after sales. This is because, if I am unable to get an appointment time from them for next steps, I usually just use their viewing trend on Groove and come up with a timeline. Best tool for this specific purpose out of all the software we have tried before!

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