Great tool - strongly recommend!
August 22, 2017
Great tool - strongly recommend!
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Guru
Guru is used across our entire organization and serves as our repository for any information; from product information, sales strategies, competitive analysis, to our knowledge base, internal processes, benefits & HR, and org charts.
- Using the Chrome browser plug-in, Guru makes it extremely easy and efficient to find information.
- The auto-suggest feature really helps find topics, even if you're unsure what to search for.
- Being able to create tags helps us make searching for topics even easier, as well as organizing our cards into logical groups.
- It would be great if search results included cards that include the text entered in the body of the card - in addition to the subject and tags. This would enrich the search even more.
- It has made the new employee on-boarding process much more efficient, by allowing new team members to search for any information they may need.
- It has improved operational efficiency by giving our team a repository where they can easily search for information on any topic. This has eliminated the pain-points of trying to track down information by asking around.
- Knowledge sharing has become much more manageable. Anything an employee needs, they know to check Guru first.
Selecting Guru was easy. The ease of use (creating cards, organizing topics, searching for topics, and accessing the software via the browser plug-in) was what sold us.