Guru - The Real Knowledge Expert!
September 06, 2017

Guru - The Real Knowledge Expert!

Faisal Hussain | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Guru

Guru is being used as an internal knowledge base across various departments. It is used by both new and seasoned users. It has proven to be a highly effective tool for retaining and sharing important knowledge around internal teams and departments. Guru can also be used via Slack and a Chrome extension with easy reference to cards. This is an absolute must-have for any organization.

Pros

  • The segmentation of information into Collections, boards and individual cards allows you to keep a good control and organization of information contained within.
  • An add-on app for Slack and a Chrome extension mean you don't even need to have the Guru.com site open to still be able to access all of your stored information.
  • The ability to allow some or all users to create & edit cards adds value and strengthens the team collaboration.

Cons

  • Continue expanding! Would love to see an add-on for Outlook so emails could be exported across to cards.
  • 100 times better than writing up and printing multiple training manuals & presentation handouts!
  • Team members know they have easy access to any and all knowledge so they can refresh at their own pace without the need for repeat training sessions/presentations.
Guru is great for any size team, and works perfectly when collaborating with different departments, particularly when they are off-site. The cross-compatibility can be improved more with the introduction of apps. I cannot fault the Chrome/Slack extensions at all - they are so handy at grabbing important information when you just don't have the time to trawl through a website.

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