Guru as knowledge base.
June 25, 2024

Guru as knowledge base.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Guru

I am a trainer, so I need to be able to find information and share information quickly and conveniently. Guru allows me to do exactly that. With Guru, I can easily share links with the information I need my class to have access to; I can create different lists and even select my favorite topics. I love the AI function, and I like how Guru recommends related cards at the end of each card.

Pros

  • AI support.
  • Gathers information in one place.
  • Capable of recommending related topics.
  • Ease of use.
  • Pricing in relation to benefits.
  • Centralized data.
  • Verified vs unverified cards.

Cons

  • AI needs more training.
  • Centralized learning.
  • Easy to find information.
  • Easy to share information.
  • Reduced the time spent looking for information.

Do you think Guru delivers good value for the price?

Yes

Are you happy with Guru's feature set?

No

Did Guru live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Guru go as expected?

Yes

Would you buy Guru again?

Yes

Guru is excellent as a knowledge base; I would not exactly say where it is less appropriate, but it certainly delivers excellent results. It does a great job of providing useful links and recommendations to help you easily find the information you are looking for. I would say that sometimes the AI assistant will deliver answers that are not necessarily okay, so one must be able to read and analyze the AI responses, not take them for granted.

Comments

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