Item: Guru
Rating: 8
Author: Tyron Pretorius

Overall Satisfaction with Guru

Use Cases and Deployment Scope

We use Guru for documenting systems and processes across the company. We use it for documenting
- Workflows in our tech tooling
- Company policies and benefits

We use it in combination with Loom. Guru cards host the video, then link to any resources shown in the video, and then contain the list of instructions/steps shown in the video

Pros and Cons

Pros

Video embedding for walkthrough videos
Easy searching facilitated by tagging
Nice folder structure
Periodic documentation review reminders

Cons

Guru should have their own screen recording software to make documentation easier
This screen recording software should automatically generate Guru cards from the transcription of the video

Return on Investment

Making it easy to create and find documentation makes it easy for people to cover for others when people are OOO or when they leave the company. It also makes onboarding easier so new employees can start being productive sooner

Usability

It is very easy to create cards with nice formatting, embed videos, and search for cards

Key Insights

Do you think Guru delivers good value for the price?

Yes

Are you happy with Guru's feature set?

Did Guru live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Guru go as expected?

I wasn't involved with the implementation phase

Would you buy Guru again?

Yes

Likelihood to Recommend

Suited for startup to medium sized companies looking for a repository to host their documentation with features that make it easy to tag/index documentation for easy search and the ability to select DRIs on Guru cards who will be notified at user selected periods to update the Guru card

Comments

Please log in to join the conversation

Easy to use platform for documentation