Guru is so critical to my daily operations!
July 29, 2024

Guru is so critical to my daily operations!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Guru

Guru is a place in our company where employees can access knowledge on our policies and standard operating procedures. It is an encyclopedia of our operations. It allows employee to have access to any and all questions they may have for themselves or from clients. The platform also holds step by step instructions, manuals, pictures, and downloadable client facing materials for all of our employees to access.

Pros

  • Document Storage
  • Ease of Navigation
  • Laid out simply and elequently

Cons

  • Is there an App? I'm not sure if there is but that would be helpful
  • Employees are really happy having this tool: Positive
Usability is very easy. It is easy to navigate, it is easy to search, it is easy to have things categorized. It is even very easy to create a card. Our team here, whether it is administrators creating cards or employees viewing cards, are accessing this system routinely. Our whole company is on this platform throughout the day. I have my Guru tab up on a browser throughout the day, I never delete the tab until the end of the day. I like to have it handy and ready to use. It is one of my most frequent websites - it is that critical.

Do you think Guru delivers good value for the price?

Yes

Are you happy with Guru's feature set?

Yes

Did Guru live up to sales and marketing promises?

Yes

Did implementation of Guru go as expected?

Yes

Would you buy Guru again?

Yes

I can't imagine working without this tool. If I didn't have this tool I would have to call/email people and then wait on them and their schedule to respond. This tool allows me to have access to all the answers of questions I come across. I use this tool daily and can't imagine how much slower my work would be without it. This allows me to complete work faster and more accurately!

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