Guru : Treasure of Knowledge
August 12, 2024

Guru : Treasure of Knowledge

Shubham Jha | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Guru

I use Guru to find answers to the customer queries as Guru consist of each and every updates and new about the product in a simplistic way. In my opinion Guru card are helping many business to solve the problems their customers are having on their end. Guru made my day to day tasks easier.

Pros

  • Getting updates on time
  • A simple and minimal User interface
  • The option to add cards in a group which makes to find them on time easier.

Cons

  • I suggest that Guru can make an addition by giving a notification when a Card is expired.
  • Currently we can only favourite our cards, but it would be great to see if we make custom folders to have a card collection.
  • Guru can improve their contact Support option.
  • Guru's being doing it's work as per they claim
  • In my opinion investing in Guru is the right choice
  • As per my previous experience with other Knowledge base, I found Guru to be more useful and minimal.
I've rated this parameter at 10 , it is due to my satisfaction level with the Guru.

Do you think Guru delivers good value for the price?

Yes

Are you happy with Guru's feature set?

Yes

Did Guru live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Guru go as expected?

Yes

Would you buy Guru again?

Yes

Guru helped me in many ways while handling customer concerns. I use it on a daily basis. Usually is all the scenarios I've found Guru helpful.

Comments

More Reviews of Guru

  1. Home
  2. Knowledge Management Systems
  3. Guru Reviews
  4. User Review of Guru