Guru is such a good tool to centralise 100s of peoples knowledge
March 12, 2025

Guru is such a good tool to centralise 100s of peoples knowledge

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Guru

Guru is great, its a really useful tool that helps me daily , I have been at the organization for over a year now abut there are still gaps in my knowledge.
using Guru is really useful because all of the organizations knowledge is centralised and I look there for how to do certain processes before asking someone for help. I would highly recommend it to any organization as its so much more efficient than having to ask someone and waiting for their response.

Pros

  • User Friendly
  • Centralized Knowledge
  • Helps with collaboration

Cons

  • It could search outside of organization for knowledge
  • Find case studies that are relevant to the question being asked
  • Could review questions submitted and recommend training
  • Don't have to ask others for help so frequently
  • Helps with training
  • Helps with frequently asks questions
  • Can find gaps in knowledge of the organization as a whole
Its so simple, so easy to ask a question and find a best match and also alerts thew learning and development team to any gaps in the knowledge

Do you think Guru delivers good value for the price?

Not sure

Are you happy with Guru's feature set?

Yes

Did Guru live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Guru go as expected?

I wasn't involved with the implementation phase

Would you buy Guru again?

Yes

When I don't know how to do something Guru is always my first port of call .
Its useful and often finds what I am looking for . It will never replace full on one to one training but as a tool , I think its really good to centralise the knowledge of the organisation

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