Guru is super helpful!
March 13, 2025

Guru is super helpful!

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Guru

I use Guru to find information; different cards relate to specific situations and I use them as reference

Pros

  • AI generates pretty quickly and answers questions efficiently.
  • Annoucements keep us updated with changes to better assist our customers
  • Having the ability to save cards and have them in a specific place for reference is a super great tool

Cons

  • Sometimes AI is incorrect, so more algorithm training
  • Adding a spot to create your own playlist (audio reader)
  • I'm unsure on this area, that's not my department
It's super useful
seems to be more user-friendly/up-to-date so overall more functional for our companys goals and values

Do you think Guru delivers good value for the price?

Not sure

Are you happy with Guru's feature set?

Yes

Did Guru live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Guru go as expected?

I wasn't involved with the implementation phase

Would you buy Guru again?

No

well used when I can type a simple questions and it pulls up all cards that reference this info, Improvements could be to narrow down the results when the questions contains particulars

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