The busy worker's management system
July 02, 2024

The busy worker's management system

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Gusto

Gusto is used for payroll and employee benefits, and it works just fine. Everyone can download their benefits documents from a central location and we don't have to worry about distributing it individually. It's used across the company of over 100 employees and it can be cumbersome to find your own information at that scale, but it does a pretty good job only showing docs that are relevant to oyu.

Pros

  • Payroll
  • Insurance
  • Time Off
  • Company Documents

Cons

  • Time off scheduling is cumbersome
  • Information can be overwhelming
  • Very dense GUI means visually impaired users have trouble navigating
  • Pay works
  • Employee benefits work
  • Time off is consistent
It's average, but doesn't hold up when accessibility is a concern. Very information dense, so it's easy to get lost trying to find what you're looking for and users who rely on audio cues to navigate may be frustrated by how long it takes to go through the many options you don't need. But that also means you can store a lot of relevant information there.

Do you think Gusto delivers good value for the price?

Not sure

Are you happy with Gusto's feature set?

Yes

Did Gusto live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Gusto go as expected?

I wasn't involved with the implementation phase

Would you buy Gusto again?

Yes

Best for large business ventures, less useful for small businesses. If you can effectively distribute information without it, Gusto will only slow you down. But if you need a large group of people across the world to be able to access information, Gusto can solve that problem for you. It works well for managing pay but is not effective for simple requests where a DM to a manager would work.

Gusto Feature Ratings

Payroll Management
5.8
Pay calculation
7
Benefit plan administration
5
Direct deposit files
5
Salary revision and increment management
6

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