Gusto Review
July 31, 2024

Gusto Review

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Gusto

Gusto is being used by my current employer as a one stop shop for Payroll and allied HR function management. Gusto is easy to see compared to clunky old school software like workday. A lot of signup and basic workflows are automated reducing the need for human HR personnel intervention. My payroll, direct deposit workflows were automated before I onboarded at my new company! Also, our HR was able to validate my I-9 using gusto as a safe space to upload my sensitive identification documents.

Pros

  • A lot of signup and basic workflows are automated reducing the need for human HR personnel intervention.
  • My payroll, direct deposit workflows were automated before I onboarded at my new company!
  • Also, our HR was able to validate my I-9 using gusto as a safe space to upload my sensitive identification documents.

Cons

  • Competing established software like workday have footprint across the industry. Does Gusto have all the needed compliance across industry verticals?
  • Does Gusto support healthcare accounts or integration with 3P software that does these?
  • Our company employees onboard well ahead of their start date. thanks to Gusto
Very intuitive and usable relative to a lot of payroll and HR software in the industry. Doesnt require any user manual lookup or googling to get help.
Compared to workday gusto is user friendly. It has much better user experience and the workflows are smooth. It also earns user trust with verified account deposits.

Do you think Gusto delivers good value for the price?

Yes

Are you happy with Gusto's feature set?

Yes

Did Gusto live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Gusto go as expected?

I wasn't involved with the implementation phase

Would you buy Gusto again?

Yes

Pros - Payroll deposit, tracking deposit, paystub with analytiscs, gusto checks account with 1 cent deposit.

Improvement Opportunities - Add benefits signup such as healthcare

Gusto Feature Ratings

Pay calculation
10
Direct deposit files
10
Salary revision and increment management
Not Rated

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