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Great Product for Cross Team Time tracking
March 02, 2020

Great Product for Cross Team Time tracking

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Harvest

We used Harvest to time track hours for our customer success team. Both engineers and customer success managers used it. We found it helpful and a non-arduous way to time track (since time tracking can be the absolute worst!). Harvest is an enjoyable time tracking experience, and we'd recommend it again.
  • Easy of use
  • Intuitive
  • Integrates into other apps easily
  • At the time, it didn't integrate into Slack, but now it does.
  • Would be nice to integrate into Salesforce, not sure if it does this.
  • ROI: tracking for employee time
  • Good for reporting time tracking to customers
  • Easy for cross team reporting
I didn't investigate others.
I didn't use support, but I've heard good things about Harvest's support.

Do you think Harvest delivers good value for the price?

Yes

Are you happy with Harvest's feature set?

Yes

Did Harvest live up to sales and marketing promises?

Yes

Did implementation of Harvest go as expected?

Yes

Would you buy Harvest again?

Yes

Well suited for cross-team time tracking, including engineers and customer success managers, who do very different tasks during the day. It also integrates well with Slack, which was helpful for managers in mid-level management reporting to higher-ups. Introducing it to the team was relatively painless and suffered less too.