The HCSS Effect
Matt Snow | TrustRadius Reviewer
November 10, 2017

The HCSS Effect

Score 10 out of 10
Vetted Review
Verified User
Review Source

Modules Used

  • HeavyBid
  • HeavyJob
  • HCSS Cloud

Overall Satisfaction with HCSS

The HCSS support line always has the answer to any question and can always provide the correct way to approach a problem. This includes problems in the field and in the office.
Implementation has gone well, but has had its fair share of a learning curve for many people involved. Some are due to old habits and some are due to the fact of doing something new. The implementation is a full company effort that everyone has to buy into.
HCSS is used for our estimating department and management department. It is used in our field for daily reports and cost management. We are able to monitor jobs on a daily basis now with real-time costs. It allows our office to integrate with our field, and has empowered our foremen in the field to not only help the jobs they are currently on, but provide information needed for bids and future jobs. The whole organization uses the software in one way or another. The abundance of information we are able to gain from the software helps with documentation in the company, safety issues that we need to be aware of, and potential changes in scope on each job. The streamlined approach that Heavybid and Heavyjob have created in our company has helped with efficiency and quality control.
  • Streamlined approach for estimating that helps each estimator provide the needed detail, and allows our company to have expectations of what an estimate should contain
  • Heavyjob provides numerous options for documentation.
  • HCSS Cloud allows our estimators and project managers access from any location and any computer whether at the office, onsite, or at home.
  • HeavyJob could use more functions that make typing for the guys in the field a quicker operation.
  • Estimating
  • Operations / Project Management
We have been able to bid a significantly larger amount of jobs since having Heavybid in the company. HeavyBid is also set up with a great amount of quality control and back-checks that help cover the company from mistakes that can be avoided.

HeavyJob has helped with documentation and daily costs. The daily costs help our company address problems immediately rather than later in the job when costs have already been incurred.
HCSS is well-suited for a company that needs accurate cost reporting and standardization. It is also well-suited for a company that requires large amounts of documentation on a daily basis. It provides a one-stop shop for crews in the field for input.